Firewall · IPS · SD-WAN
FortiGate
Next-Generation Firewall
The core of every secure network. FortiGate combines NGFW, IPS, SSL inspection, application control and SD-WAN in a single appliance. Centrally managed via FortiManager.
FORTINET PARTNER · SECURITY & IT SUPPORT · SLOVAKIA
Secure network.
Reliable operations.
One partner for both.
CYSOPS implements, manages and monitors cybersecurity on the Fortinet Security Fabric platform — next-generation firewall, endpoint protection, security monitoring and network infrastructure.
And alongside that, we handle the everyday IT that keeps a business running — helpdesk, device management, backups and vendors. From small businesses to manufacturing plants, tailored, with support 365 days a year.
Technologies
Fortinet Partner
FortiGate
FortiClient
FortiAnalyzer
FortiManager
FortiSwitch
FortiAP
FortiMail
FortiSIEM
Protection model
Security isn't one device — it's a sum of layers that cover each other. And above every layer sits everyday IT operations: someone has to watch it, patch it, and fix it when something breaks. We do both.
01
Perimeter and network
SecurityFortiGate NGFW, network segmentation, SD-WAN and VPN — the first barrier between your infrastructure and the internet.
02
Endpoint devices
SecurityFortiClient/FortiEDR, patch management and multi-factor authentication on every laptop, server and phone.
03
Applications, data and backups
SecurityFortiWeb/FortiMail, encryption and automated backups with tested restores — your data survives both an attack and a hardware failure.
04
People and daily operations
SecurityAnti-phishing training, access and password policy — the most common entry point for an attack is a person, not technology.
＋
Continuous monitoring and IT support
IT supportMonitoring, helpdesk, device management, updates and routine maintenance across all four layers above — around the clock, all year.
Fortinet Security Fabric
An integrated platform where every product shares threat intelligence and responds together. We implement the full ecosystem — or just the parts your organization needs.
Endpoint · EDR · VPN
FortiClient / FortiEDR
Endpoint protection
FortiClient protects every device — antivirus, web filtering, VPN and a Zero Trust agent. FortiEDR detects and stops threats in real time, even offline.
Logs · Analytics · SOC
FortiAnalyzer
Security analytics and visibility
Centralized log collection, event correlation, anomaly detection and audit reports. The foundation for effective security monitoring and a SOC.
Policy · Orchestration
FortiManager
Centralized network management
Policy management, config and firmware rollout across dozens of FortiGate appliances from one place. Eliminates manual mistakes.
LAN · Wi-Fi · NAC
FortiSwitch / FortiAP
Secure LAN and Wi-Fi infrastructure
Switches and access points managed from FortiGate. Automatic segmentation, NAC and visibility into every device connected to the network.
Email · WAF · Anti-phishing
FortiMail / FortiWeb
Email and web application protection
FortiMail blocks spam, phishing and malware. FortiWeb protects web applications and APIs against OWASP Top 10 attacks, bots and DDoS.
What we do
Two sides of the same coin: we protect the business from outside threats while keeping the IT that employees use every day running. One contract, one point of contact, no finger-pointing between vendors.
01 · Security
Cybersecurity
FW
Firewall design and management
Design, implementation and long-term management of firewall policies on FortiGate. Regular rule reviews, firmware updates and response to new threats — not a one-time setup you then forget about.
EDR
Endpoint protection and EDR
FortiClient rollout across workstations and servers. Endpoint Detection & Response, VPN client, policy enforcement and MFA on every login.
MON
24/7 security monitoring
Continuous monitoring via FortiAnalyzer. Anomaly detection, log correlation across devices and incident escalation with a guaranteed SLA.
IR
Incident response
Immediate technical response to a security incident — isolating affected systems, root-cause analysis, restoring operations and a written post-incident report.
PEN
Security assessment and audit
Assessment of your current security posture, identifying weaknesses in the network and configuration. The output is a prioritized remediation plan, not just a list of problems.
TRN
Training and security awareness
Practical employee training — recognizing phishing, handling data safely, and how to react to suspicious activity. The weakest link is usually a person.
02 · IT support
IT infrastructure and daily operations
Security is only part of IT. Most companies also need someone to pick up the phone when the printer stops working, order new laptops before new hires start, and make sure backups actually work. We do that too — either alongside our security services, or as standalone IT outsourcing.
HD
Helpdesk and user support
One point of contact for every employee IT issue — phone, email and a ticketing portal. Requests are triaged by severity and resolved within the guaranteed SLA (below).
NET
Network infrastructure and SD-WAN
Design and management of LAN/WAN infrastructure, Wi-Fi coverage and VLAN segmentation. SD-WAN links between branches and secure remote administration over VPN.
DC
Servers, data center and cloud
Management of physical and virtualized server infrastructure, colocation, UPS and cooling, plus operation and monitoring of cloud and hybrid environments.
BCK
Backup and disaster recovery
Automated backups with regularly tested restores — not just a task in a plan. Business continuity (BCP) and disaster recovery (DRP) plans built to fit.
PRC
Hardware, software and license procurement
Purchasing and lifecycle management of devices, tracking and renewing software licenses, and vendor negotiations. We handle the paperwork so you don't have to.
IT
Full IT management / outsourcing
Complete IT outsourcing for companies without an in-house IT department — device and user management, vendor coordination and regular maintenance of the whole environment.
How support works
01
Report it
Phone, email or the ticketing portal — any time.
02
Triage
Severity and technician assigned per SLA.
03
Resolution
Remote, or on-site at your location.
04
Closure
Logged, confirmed, and included in the monthly report.
Guaranteed response time
|
Critical
Outage / security incident
|
< 1 h
|
|
High
Limited operations
|
< 4 h
|
|
Standard
Routine request
|
< 1 day
|
* Response time = a technician picking up the request. Full resolution time depends on the scope of the incident.
Why CYSOPS
01
Fortinet specialists
Deep technical knowledge of the entire Fortinet ecosystem. From single-site deployments to complex multi-site Security Fabric architectures.
02
Long-term partnership
Not a one-off delivery — a permanent partner for your network's security. Regular reviews, proactive monitoring and immediate response.
03
Tailored solutions
Every organization has different risks and budgets. We design only what you actually need — no vendor lock-in, no unnecessary licenses.
38
FortiGate appliances
1,200+
managed endpoints
< 1h
SLA response · critical
12+
years in IT security
Frequently asked questions
Does CYSOPS also handle general IT support, or only cybersecurity?
Both. CYSOPS implements and manages cybersecurity on the Fortinet Security Fabric platform and also handles day-to-day IT operations — helpdesk, network infrastructure, servers and cloud, backups, hardware and software procurement, and full IT outsourcing.
What is the Fortinet Security Fabric?
An integrated security platform in which products such as FortiGate (firewall), FortiClient/FortiEDR (endpoint), FortiAnalyzer (monitoring and analytics), FortiManager (central management) and FortiSwitch/FortiAP (network) share threat intelligence and respond together. CYSOPS implements the whole ecosystem, or just the parts a given customer needs.
What is CYSOPS's guaranteed helpdesk response time?
Critical severity (outage or security incident) — response within 1 hour. High priority (limited operations) — response within 4 hours. Standard request (routine change or question) — response within 1 business day. Response time means a technician picking up the request; full resolution time depends on the scope of the incident.
What kind of companies are CYSOPS's services suited for?
From small and medium businesses to manufacturing plants and local governments in Slovakia. Solutions are tailored to risk and budget rather than a template — you can order individual services or a full outsourced security-and-IT package.
How do I start working with CYSOPS?
The first step is a free 30-minute technical consultation, during which CYSOPS assesses your current infrastructure, identifies critical gaps and proposes a concrete solution. You can reach us via the form below or by email at support@cysops.sk.
Contact
Assess the state
of your network.
Free consultation.
Book a free 30-minute technical consultation. We'll look at your current infrastructure, identify critical gaps and propose a concrete solution on the Fortinet platform.
- e‑mail
- support@cysops.sk
- web
- cysops.sk
- country
- Slovak Republic
Inquiry form